Jira

Automatically creating Jira issues

Connect c/side to your Jira instance to automatically create issues when notification triggers fire. Each alert creates a Jira issue in the project and issue type you configure, keeping your team’s existing workflow intact.

Prerequisites

Before adding Jira as a destination, connect your Jira account as a team integration:

1. Open the dashboard and navigate to Team Settings
2. Select the Integrations tab
3. Click Connect next to Jira and follow the OAuth authorization flow
4. Once authorized, Jira becomes available as a destination in your notification configs

Adding a Jira destination

1. Open the dashboard and navigate to Team Settings > Notifications
2. Create a new notification config or edit an existing one
3. Under Send To, click Add destination and select Jira
4. In the Configuration panel:
   • Project: select the Jira project where issues should be created
   • Issue Type: select the issue type (e.g., Bug, Task, Epic)
   • Priority (optional): set a default priority for created issues
   • Labels (optional): add labels to categorize issues
5. Click Save or Save & Test

What does a Jira issue look like?

Each Jira issue created by c/side includes:

• Summary: cside Security Alert: {alert type} on {domain}
• Description with the following details:
  • The affected domain
  • The alert type
  • The target (script URL or hash that triggered the alert)
  • The action taken

Testing

Click Save & Test when creating or editing a notification config to send a test notification to Jira. This creates a test issue in your project so you can verify the integration is working.

Removing a Jira destination

To remove Jira from a notification config, edit the config under Team Settings > Notifications and remove the Jira destination from the Send To list.

To disconnect the Jira integration entirely, go to Team Settings > Integrations and click Disconnect next to Jira.